Jar Replacement Request Form

There is nothing worse than hearing you are having a sub-perfect experience with your Blendtec and we know having to make a warranty claim can often be a stressful and upsetting time. Lucky for you, when you made that Blendtec purchase, you got a lot more than just a blender; you got our desire to be miles ahead of the competition when it comes to after-sales service & customer satisfaction.  Air aim is to process your claim within a few hours and have a replacement jar in your hands within 2-4 business days.

That’s not all, we’ve got great discounts for you on any accessories & jars to hopefully turn an ‘excellent’ after-sales experience into one you’re sure to tell your friends about.

Commercial Blenders: If the serial number to your commercial blender starts with BHP, HH, ICB, RJ, SK, SS, XPR, you have a 1-year warranty on your jar.  If you are within warranty, please contact our commercial partner ‘Beyond The Bean‘ for a replacement.

Special Offer: Upgrade your Blendtec blender for a good cause

Fancy upgrading to a new Blendtec blender, maybe with touchscreen display or ultra-silent sound enclosure? Then forget about filling out this form and simply trade in your Blendtec blender for a new one! Get £150 discount on the Designer 725 and Professional 800, or £100 discount on the Classic 575 and Designer 625, PLUS 20% discount on any accessories incl. jars.  Your old Blendtec blender will be serviced and, where possible, will go towards helping one of the many charitable causes that we support.  Please use the online chat function or call us for more details.

  • The FourSide Jar is our classic jar with 4 sides.
  • The WildSide+ Jar has a small 5th side by the handle with "WILDSIDE" or "WILDSIDE+" written on it.
  • The Mini WildSide Jar has a small 5th side with "MINI WILDSIDE" written on it.
  • The Twister Jar is our round jar with our patented Twister Lid.

The blender serial number can be found on the under-side of your blender.

If you have a commercial unit, please contact ' Beyond The Bean' for assistance.


The cycle count is shown on the LCD display and increases every time you use a blender. This is required for our statistics and shows you what a great investment your Blendtec blender has been.

The jar serial number can be found on the under-side of your jar.


In order to process your warranty claim, please upload the images below either through your computer or smartphone:

  • Photo of your blender serial number
  • Photo of your jar serial number
  • Photo of the defect
  • Copy of your receipt/invoice (if available)